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When Providing Feedback on this Web Site:

If you are referencing specific information from this web site, then at least list that pages name. Some types of information is found in more than one place so I need to know which text you are talking about.

When Requesting Help:

When requesting help please include most of the following information. I understand that you won't be able to get all information in all situations, but just get what you can:

Information about your system:

  • Computer/Server Make & Model:
  • Amount of Memory:
  • Does your system have EISA:
  • Is CDRom attached to IDE or SCSI:
    • If SCSI, then give the following information about the controller:
      • Model (Model Name):
      • Architecture (ISA, EISA, PCI, Embedded):
    • If IDE, then give the following information about the controller:
      • Architecture (ISA, EISA, PCI, Embedded):
  • Primary Boot Controller: Which controller will be the primary controller that you are installing to and that you will be booting from. Give the following information about the controller:
    • Model (Model Name):
    • Type (IDE, SCSI, ARRAY):
      • If Compaq Array controller, then give either a Spare or Assembly number of the controller:
    • Architecture (ISA, EISA, PCI, Embedded):
  • Other Storage Controller(s): Are there any other storage controllers in the system? If so, then give the following information about each controller:
    • Model (Model Name):
    • Type (IDE, SCSI, ARRAY):
    • Architecture (ISA, EISA, PCI, Embedded):
  • Other Non-Storage Controller(s): Are there any other controllers in the system such as NICs, Modems, Video, etc. If so, then give the following information about each controller:
    • Model (Model Name):
    • What type of controller is this:
    • Architecture (ISA, EISA, PCI, Embedded):

Reports from the system:

  • fdisk -l

    • ex: fdisk -l /dev/sda
    • ex: fdisk -l /dev/ida/c0d0
  • /etc/lilo.conf
  • /etc/fstab

More details about your system:

  • Total Number of ISA [black slots] Slots:
  • Total Number of EISA [brown slots] Slots:
  • Total Number of PCI [white slots] Slots:
  • Embedded IDE (yes/no):
  • Embedded SCSI (yes/no):
  • Compaq Array Controller (yes/no):
    • Array Controller Model:
    • Spare# or Option# or Assembly# of Array Controller:

My Email Address:

My email address is Richard.Black@Compaq.com